Reference

Privacy Policy

We collect and protect the information you provide when you open an account, deposit via bKash or Nagad, and play in our lobby. This policy explains what we gather, how we use it, and the choices you have around your data.

Account data securityPayment detail handlingDevice and session trackingContact and update rightsBangladesh region access
6666 BDT Privacy Policy
POLICY CONTACT

Reach Us About Your Privacy

If you have questions about this Privacy Policy, want to request a copy of your data, or need to update your details, our support team can help. We handle privacy inquiries through live chat during support hours and email for detailed requests that require documentation.

Live Chat Open the chat icon in the bottom corner of any page and ask about your data, account privacy settings or how we handle your bKash and Nagad payment records. Our agents respond during active support hours and can guide you through data requests.
Email Support Send privacy questions or formal data requests to our support email. Include your registered mobile number and account username so we can verify your identity before sharing any personal information. We typically respond within one business day.
Account Settings Log in and open Account Settings to review your registered email, mobile number and wallet details. You can update your contact information directly there. For deletion requests or access to full activity logs, contact us through live chat or email.
DATA HANDLING

How We Secure Your Information

We encrypt your account data and payment details during transmission and storage, use secure session tokens to keep you logged in, and monitor for unusual login patterns that could signal unauthorized access. Our systems separate your wallet identifiers from game session logs so financial data stays isolated.

Encryption Standards

All data sent between your device and our servers travels over encrypted connections. Your bKash, Nagad and Rocket payment details are tokenized so the actual account numbers are not stored in plaintext.

Cookie Usage

We use session cookies to maintain your login state, preference cookies to remember language and layout choices, and analytics cookies to track which game categories you open most often.

Data Retention

We keep your account profile, transaction history and game logs as long as your account is active. After you close your account, we retain these records for a limited period to resolve any pending withdrawals, disputes or compliance reviews, then…

Your Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request deletion of your account and associated records.

Common Privacy Questions

We collect your mobile number, email address, chosen account currency, and payment wallet identifiers like your bKash or Nagad account reference when you add them for deposits. We also log your device type, IP address and session timestamps for security.

We use your wallet identifiers to process deposits and withdrawals, match incoming payments to your account, and generate transaction receipts. We do not store your mobile wallet PIN, OTP codes or full account credentials, only the reference numbers needed to complete transfers.

Yes. Contact our support team through live chat or email with your username and registered mobile number. We will verify your identity and provide a summary of your account profile, transaction history and any device or session logs we hold.

We do not sell your data. We share necessary payment details with our wallet and bank partners to process deposits and withdrawals, and we may disclose information if required by legal process or to prevent fraud. Otherwise your data stays internal.

We retain your account profile and transaction records for a reasonable period after closure to handle any pending withdrawals, disputes or compliance requests. Once that period ends, we securely delete your personal information from our active systems.

Log in and go to Account Settings to update your email, mobile number or payment wallet details. For full account deletion or to request removal of specific data, contact our support team and we will guide you through the process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.